1. General Terms
- Zombie Lab Prints offers 3D printing services for individuals and businesses. All designs submitted by customers are treated as confidential and remain the intellectual property of the customer unless otherwise agreed upon.
- These Terms apply to all users of the website, including customers and visitors.
2. Order Submission and Fulfillment
- File Requirements: You are responsible for ensuring that the 3D model files you upload meet the requirements specified on our website. Incorrect or corrupted files may result in delays or cancellation of your order.
- Intellectual Property: By submitting files for printing, you confirm that you own the rights to the designs or have appropriate permission to use them. Zombie Lab Prints is not liable for any intellectual property violations related to submitted designs.
- Order Acceptance: All orders are subject to acceptance. We reserve the right to decline any order at our discretion.
3. Pricing and Payment
- All prices listed on the website are in [Insert Currency] and exclude applicable taxes or shipping fees unless stated otherwise.
- Payments must be made in full before production begins. Accepted payment methods are outlined on our website.
- Zombie Lab Prints reserves the right to adjust prices, shipping fees, or taxes at any time.
4. Shipping and Delivery
- Shipping times are estimates and may vary based on your order's complexity and location.
- Once an order is shipped, Zombie Lab Prints is not responsible for delays caused by carriers or customs.
- Customers are responsible for providing accurate shipping information. Zombie Lab Prints is not liable for lost or delayed shipments due to incorrect addresses.
5. Returns, Refunds, and Cancellations
- Refunds: Refunds are only provided for orders that cannot be completed due to our error.
- Cancellations: Orders may be canceled within 24 hours of placement, provided production or modeling has not started.
- Damaged Items: If your printed product arrives damaged, please contact us within 7 days of receiving the item, including photographic evidence of the damage. It is up to Zombie Lab Prints to decide if a replacement or a refund will be issued.
6. Customer Responsibilities
- Customers must ensure that uploaded designs comply with applicable laws and regulations. Prohibited content includes but is not limited to:
- Weapons or weapon components.
- Offensive, defamatory, or illegal designs.
- Designs that violate intellectual property rights.
- Zombie Lab Prints reserves the right to reject any order that violates these terms.
7. Limitation of Liability
- Zombie Lab Prints is not liable for any indirect, incidental, or consequential damages arising from the use of our services, including delays, errors, or issues with 3D printed products.
- In no event will Zombie Lab Prints’ liability exceed the total amount paid for your order.
8. Privacy and Data
Your personal data will be collected, used, and stored in accordance with our Privacy Policy. Please review it for more information.
9. Changes to These Terms
Zombie Lab Prints reserves the right to update or modify these Terms at any time without prior notice. Continued use of our services indicates acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of Texas of the United States. Any disputes will be resolved exclusively in the courts of Texas of the United States.
11. Contact Information
For any questions or concerns regarding these Terms, please contact us:
Email: Info@zombielabprints.com
Common items in a terms and conditions agreement allow you to:
- Withdraw and cancel services, and make financial transactions.
- Manage customer expectations, such as liability for information errors or website downtime.
- Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
- Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
- Disable user accounts.
- Write down any other terms or conditions that protect you or your audience.
Date last edited: 1/11/24